Customer Service Representatives salary
in Springfield, MO
- Middle 50%
- $35,400–$48,380
- vs U.S. median
- -13%
- Metro rank
- #329 of 527
Customer Service Representatives in the Springfield, MO metro earn a median of $38,970 a year, based on BLS estimates for 4,120 jobs (May 2025). That is 13% below the U.S. median of $44,770 and 12% below the MO statewide median of $44,190. It ranks #329 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE4,120 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
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Customer Service Representatives pay in other MO metros
8 metros · BLS
| Metro | Median |
|---|---|
| St. Louis, MO-IL | $45,800 |
| Kansas City, MO-KS | $44,350 |
| St. Joseph, MO-KS | $42,840 |
| Joplin, MO-KS | $41,850 |
| Columbia, MO | $41,210 |
| Jefferson City, MO | $38,990 |
| Cape Girardeau, MO-IL | $38,190 |
| Southeast Missouri nonmetropolitan area | $37,150 |
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RELATED JOBS IN SPRINGFIELD
Questions
What is the average Customer Service Representatives salary in Springfield?
The BLS median is $38,970 a year (May 2025). Half of the 4,120 jobs pay between $35,400 and $48,380. The 10th percentile is $31,130 and the 90th is $60,400.
Is Springfield a high-paying metro for Customer Service Representatives?
That is 13% below the U.S. median of $44,770 and 12% below the MO statewide median of $44,190. It ranks #329 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Springfield?
About $18.74 an hour at the median (the BLS annual figure of $38,970 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $17.02–$23.26 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.