Customer Service Representatives salary
in Kansas City, MO-KS
- Middle 50%
- $36,870–$50,010
- vs U.S. median
- -1%
- Metro rank
- #161 of 527
Customer Service Representatives in the Kansas City, MO-KS metro earn a median of $44,350 a year, based on BLS estimates for 22,240 jobs (May 2025). That is 1% below the U.S. median of $44,770 and in line with the MO statewide median of $44,190. It ranks #161 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE22,240 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
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Customer Service Representatives pay in other MO metros
8 metros · BLS
| Metro | Median |
|---|---|
| St. Louis, MO-IL | $45,800 |
| St. Joseph, MO-KS | $42,840 |
| Joplin, MO-KS | $41,850 |
| Columbia, MO | $41,210 |
| Jefferson City, MO | $38,990 |
| Springfield, MO | $38,970 |
| Cape Girardeau, MO-IL | $38,190 |
| Southeast Missouri nonmetropolitan area | $37,150 |
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RELATED JOBS IN KANSAS CITY
- Receptionists and Information Clerksmedian $37,210 · 6,750 jobs
- Hotel, Motel, and Resort Desk Clerksmedian $35,530 · 1,420 jobs
- Court, Municipal, and License Clerksmedian $41,830 · 1,190 jobs
- Loan Interviewers and Clerksmedian $50,650 · 1,850 jobs
- Eligibility Interviewers, Government Programsmedian $58,090 · 1,520 jobs
- Interviewers, Except Eligibility and Loanmedian $45,020 · 2,130 jobs
- Information and Record Clerks, All Othermedian $43,700 · 2,130 jobs
Questions
What is the average Customer Service Representatives salary in Kansas City?
The BLS median is $44,350 a year (May 2025). Half of the 22,240 jobs pay between $36,870 and $50,010. The 10th percentile is $31,420 and the 90th is $62,510.
Is Kansas City a high-paying metro for Customer Service Representatives?
That is 1% below the U.S. median of $44,770 and in line with the MO statewide median of $44,190. It ranks #161 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Kansas City?
About $21.32 an hour at the median (the BLS annual figure of $44,350 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $17.73–$24.04 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.