Customer Service Representatives salary
in Florence-Muscle Shoals, AL
- Middle 50%
- $34,300–$44,980
- vs U.S. median
- -16%
- Metro rank
- #399 of 527
Customer Service Representatives in the Florence-Muscle Shoals, AL metro earn a median of $37,520 a year, based on BLS estimates for 650 jobs (May 2025). That is 16% below the U.S. median of $44,770 and 2% below the AL statewide median of $38,400. It ranks #399 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE650 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
Were you outpaid?
Your salary is ranked in your browser and never uploaded.
Customer Service Representatives pay in other AL metros
8 metros · BLS
| Metro | Median |
|---|---|
| Decatur, AL | $41,070 |
| Birmingham, AL | $40,530 |
| Northeast Alabama nonmetropolitan area | $39,250 |
| Huntsville, AL | $38,400 |
| Northwest Alabama nonmetropolitan area | $38,180 |
| Tuscaloosa, AL | $37,990 |
| Daphne-Fairhope-Foley, AL | $37,820 |
| Mobile, AL | $37,690 |
Turn your result into a raise plan.
Run the free check first for Customer Service Representatives. If you want to act on it, the Dossier turns your result into a target number (the 75th percentile for your job and metro), the employers that report paying more (where filing data exists), a raise or counter-offer script filled in with your numbers, and a one-page summary for your manager.
- ✓ Built from BLS and DOL data
- ✓ PDF generated in your browser
- ✓ 7-day money-back guarantee
RELATED JOBS IN FLORENCE
Questions
What is the average Customer Service Representatives salary in Florence?
The BLS median is $37,520 a year (May 2025). Half of the 650 jobs pay between $34,300 and $44,980. The 10th percentile is $29,960 and the 90th is $51,420.
Is Florence a high-paying metro for Customer Service Representatives?
That is 16% below the U.S. median of $44,770 and 2% below the AL statewide median of $38,400. It ranks #399 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Florence?
About $18.04 an hour at the median (the BLS annual figure of $37,520 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $16.49–$21.63 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.