Customer Service Representatives salary
in Birmingham, AL
- Middle 50%
- $37,050–$48,170
- vs U.S. median
- -9%
- Metro rank
- #266 of 527
Customer Service Representatives in the Birmingham, AL metro earn a median of $40,530 a year, based on BLS estimates for 9,850 jobs (May 2025). That is 9% below the U.S. median of $44,770 and 6% above the AL statewide median of $38,400. It ranks #266 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE9,850 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
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Customer Service Representatives pay in other AL metros
8 metros · BLS
| Metro | Median |
|---|---|
| Decatur, AL | $41,070 |
| Northeast Alabama nonmetropolitan area | $39,250 |
| Huntsville, AL | $38,400 |
| Northwest Alabama nonmetropolitan area | $38,180 |
| Tuscaloosa, AL | $37,990 |
| Daphne-Fairhope-Foley, AL | $37,820 |
| Mobile, AL | $37,690 |
| Florence-Muscle Shoals, AL | $37,520 |
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RELATED JOBS IN BIRMINGHAM
Questions
What is the average Customer Service Representatives salary in Birmingham?
The BLS median is $40,530 a year (May 2025). Half of the 9,850 jobs pay between $37,050 and $48,170. The 10th percentile is $31,400 and the 90th is $58,660.
Is Birmingham a high-paying metro for Customer Service Representatives?
That is 9% below the U.S. median of $44,770 and 6% above the AL statewide median of $38,400. It ranks #266 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Birmingham?
About $19.49 an hour at the median (the BLS annual figure of $40,530 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $17.81–$23.16 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.