Customer Service Representatives salary
in Columbus, OH
- Middle 50%
- $38,200–$52,000
- vs U.S. median
- +4%
- Metro rank
- #88 of 527
Customer Service Representatives in the Columbus, OH metro earn a median of $46,350 a year, based on BLS estimates for 18,550 jobs (May 2025). That is 4% above the U.S. median of $44,770 and 2% above the OH statewide median of $45,610. It ranks #88 of 527 metros with published figures for this job.
- SOURCEBLS OEWS, May 2025
- SAMPLE18,550 jobs (estimate)
- SCOPEall employers, all experience levels
- PERIODMay 2025 estimates
Full percentile breakdown
BLS · metro vs U.S.
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Customer Service Representatives pay in other OH metros
8 metros · BLS
| Metro | Median |
|---|---|
| Cincinnati, OH-KY-IN | $46,470 |
| Cleveland, OH | $46,040 |
| Akron, OH | $45,420 |
| West Northwestern Ohio nonmetropolitan area | $45,090 |
| Dayton-Kettering-Beavercreek, OH | $44,970 |
| Canton-Massillon, OH | $44,430 |
| North Northeastern Ohio nonmetropolitan area (noncontiguous) | $43,940 |
| Toledo, OH | $42,970 |
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RELATED JOBS IN COLUMBUS
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- Loan Interviewers and Clerksmedian $50,040 · 1,210 jobs
- Interviewers, Except Eligibility and Loanmedian $44,640 · 1,420 jobs
Questions
What is the average Customer Service Representatives salary in Columbus?
The BLS median is $46,350 a year (May 2025). Half of the 18,550 jobs pay between $38,200 and $52,000. The 10th percentile is $33,190 and the 90th is $62,340.
Is Columbus a high-paying metro for Customer Service Representatives?
That is 4% above the U.S. median of $44,770 and 2% above the OH statewide median of $45,610. It ranks #88 of 527 U.S. metros with published BLS figures for this job.
How much do Customer Service Representatives make an hour in Columbus?
About $22.28 an hour at the median (the BLS annual figure of $46,350 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $18.37–$25.00 an hour. Straight-time pay, before overtime and shift differentials.
Does this include experience levels?
BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).
Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.