Outpaid

Customer Service Representatives salary
in Canton-Massillon, OH

Median base pay · Canton-Massillon, OH
$44,430
≈ $21.36/hr · BLS OEWS, May 2025 · 2,590 jobs
Middle 50%
$36,200–$47,980
vs U.S. median
-1%
Metro rank
#158 of 527

Customer Service Representatives in the Canton-Massillon, OH metro earn a median of $44,430 a year, based on BLS estimates for 2,590 jobs (May 2025). That is 1% below the U.S. median of $44,770 and 3% below the OH statewide median of $45,610. It ranks #158 of 527 metros with published figures for this job.

CUSTOMER SERVICE REPRESENTATIVES · CANTON-MASSILLON, OH · BLS

Full percentile breakdown

BLS OEWS MAY 2025 · CANTON-MASSILLON, OH · ALL EMPLOYERS, ALL EXPERIENCE LEVELS
P10$29,460P25$36,200MEDIAN$44,430P75$47,980P90$61,780
BLS · UNITED STATES
P10$31,750P25$36,870MEDIAN$44,770P75$51,780P90$63,590
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Questions

What is the average Customer Service Representatives salary in Canton?

The BLS median is $44,430 a year (May 2025). Half of the 2,590 jobs pay between $36,200 and $47,980. The 10th percentile is $29,460 and the 90th is $61,780.

Is Canton a high-paying metro for Customer Service Representatives?

That is 1% below the U.S. median of $44,770 and 3% below the OH statewide median of $45,610. It ranks #158 of 527 U.S. metros with published BLS figures for this job.

How much do Customer Service Representatives make an hour in Canton?

About $21.36 an hour at the median (the BLS annual figure of $44,430 divided by 2,080 hours, the conversion BLS uses). The middle half earn about $17.40–$23.07 an hour. Straight-time pay, before overtime and shift differentials.

Does this include experience levels?

BLS figures cover all experience levels together. Employer filings carry a DOL wage level, which the free checker can filter by (approximate).

Sources: U.S. BLS Occupational Employment and Wage Statistics, May 2025 (national + state) (metro area estimates, all employers); employer rows from U.S. DOL OFLC LCA Disclosure Data, FY2026 Q3 (LCA_Disclosure_Data_FY2026_Q3.xlsx). Base pay only. Estimates can have sampling error, especially for smaller metros.